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Case Study DetailsHeavy machinery manufacturer, Hastings Deering, must supply customised, compliant technical documentation for each vehicle upon delivery to the customer. The configuation of each vehicle is unique and can contain thousands of variable combinations through the manufacturing process.
Due to various compliance and risk laws, "User Manuals" must contain accurate technical, engineering and OH&S specifications for each vehicle (not a generic manual).
Intelledox has worked closely with Hastings Deering to automate this important and increase their efficiency by 400%. The complex business process that was previously handled via a manual cut/copy/paste and Word-template process that took many hours to prepare and relied on human handling processes to check and re-check accuracy of unstructured content.
Now the process takes less than one hour and is a fully compliant, auditable process.
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